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Privacy & Cookie Policy

Last Updated: June 18, 2026

Nest Holidays Ceylon (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy & Cookie Policy explains how we collect, use and safeguard your information when you use our website and enquire about or book our travel services.

1. Who We Are

Nest Holidays Ceylon operates under Nest Tours Ltd, based in the United Kingdom. We specialise in helping customers arrange personalised travel experiences in Sri Lanka through carefully selected hotels, transport providers and local partners. For our contact details, please visit our Contact Us page.

2. Information We Collect

We may collect the following information when you contact us or enquire about our services


Personal Information:

  • Name
  • Email address
  • Telephone number

Travel Information

  • Travel dates
  • Destinations
  • ATravel preferences
  • Special requests

Communication Information

  • Enquiries
  • Emails
  • Messages

Technical Information

  • IP address
  • Browser information
  • Device information
  • Website usage information

Any payment information is securely processed through trusted third-party payment providers. We do not store full payment card details.

3. How We Use Your Information

We may use your information to:

  • Respond to your enquiries
  • Arrange travel services and bookings
  • Provide booking updates and important travel information
  • Improve our website and customer experience
  • Meet legal and regulatory requirements

4. Legal Basis For Processing Your Data

Under UK GDPR, we process your information under one or more of the following lawful bases:

  • Contract
  • Consent
  • Legal obligation
  • Legitimate interests

5. Sharing Your Information

To help deliver your travel experience, we may share relevant information with trusted third-party partners, including:

  • Hotels
  • Transport providers
  • Activity providers
  • Local partners in Sri Lanka
  • Secure payment providers

We only share information necessary to provide the services you have requested.

6. International Data Transfers

As we arrange travel services in Sri Lanka, some information may need to be shared with our trusted partners overseas. We take appropriate measures to ensure your information remains protected in accordance with UK data protection laws.

7. Data Security

We take reasonable steps to protect your personal information and maintain secure systems wherever possible. While no online platform can guarantee complete security, we continuously aim to handle your information responsibly and securely.

8. Data Retention

We only keep your information for as long as necessary to:

  • Fulfil your booking requirements
  • Meet legal and regulatory obligations
  • Resolve any disputes
  • Maintain essential business records

Information that is no longer required will be securely deleted.

9. Your Rights (UK GDPR)

You have the right to:

  • Access your information
  • Correct inaccurate information
  • Request deletion of your information
  • Restrict processing
  • Object to processing
  • Withdraw consent where applicable
  • Request a copy of your data

If you wish to exercise any of these rights, please contact us.

10. Cookies

Our website uses cookies to improve functionality and enhance your browsing experience. Cookies are small text files stored on your device when you visit our website. We may use:

  • Essential cookies for website operation
  • Analytics Cookies to understand website performance and visitor behaviour so we can continue improving our services.
  • Preference Cookies to remember your settings and preferences for a smoother browsing experience.

You can manage or disable cookies at any time through your browser settings. Please note that disabling certain cookies may affect website functionality.

11. Third-Party Links

Our website may contain links to external websites for additional information and convenience.
As these websites operate independently, we encourage users to review their individual privacy policies.

12. Contact Us

If you have any questions regarding this Privacy & Cookie Policy, please feel free to get in touch with us.


Nest Holidays Ceylon
Nest Tours Ltd


Email: nestholidaysceylon@gmail.com
Phone: +44 7564 903057 / +44 1623 553540

For general enquiries, please also visit our Contact Us page.


Terms & Conditions can be found here: Terms & Conditions