Privacy Policy

Nest Holidays Ceylon ("we", "our", "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services.

1. Who We Are

Nest Holidays Ceylon operates under Nest Tours Ltd, based in the United Kingdom. We specialise in providing travel services and holiday packages to Sri Lanka.

2. Information We Collect

• Personal identification information (name, email address, phone number)
• Travel details (dates, destinations, preferences)
• Payment-related information (processed securely via third-party providers)
• Communication data (emails, enquiries, messages)
• Website usage data (cookies, IP address, browser type)

3. How We Use Your Information

We use your data to provide and manage your travel bookings, respond to enquiries, personalise your experience, process payments, and improve our services.

4. Sharing Your Information

We may share your data with hotels, transport providers, and local partners in Sri Lanka only as necessary to deliver your travel services.

5. International Data Transfers

Your data may be transferred to partners in Sri Lanka. We ensure appropriate safeguards are in place in accordance with UK data protection laws.

6. Data Security

We take appropriate security measures to protect your personal data from unauthorized access, loss, or misuse. However, no online system is completely secure.

7. Data Retention

We retain your personal data only for as long as necessary to:

• Fulfil your booking
• Comply with legal obligations
• Resolve disputes

8. Your Rights (UK GDPR)

You have the right to access, correct, delete your data, or withdraw consent. Contact us to exercise these rights.

9. Cookies

Our website may use cookies to improve your browsing experience. You can manage cookies through your browser settings.

10. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of these sites.

8. Contact Us

If you have any questions about this Privacy Policy or your data, please contact us:

Email: nestholidaysceylon@gmail.com
Phone: +44 7564 903057 / +44 1623 553540

By using our website, you agree to the terms of this Privacy Policy. Please also read our Terms & Conditions.