Last Updated: June 18, 2026
Welcome to Nest Holidays Ceylon.
These Terms & Conditions are designed to provide clarity, transparency and a smooth booking experience for all customers.
By making an enquiry or booking through Nest Holidays Ceylon, you agree to the following terms.
Nest Holidays Ceylon is a UK-based travel agency dedicated to helping customers create memorable travel experiences in Sri Lanka.
We work with carefully selected hotels, transport providers and local partners to arrange travel services tailored to your needs.
Unless otherwise stated, travel services are provided by our trusted partners and suppliers in Sri Lanka.
All enquiries are free of charge and do not constitute a confirmed booking.
Quotations are subject to availability and supplier pricing at the time of confirmation.
Prices may occasionally change before a booking is finalised due to supplier availability, seasonal changes or external factors.
Once your travel arrangements have been finalised and any required payments have been received, we will send you a booking confirmation email containing the details of your reservation.
We will always aim to keep you informed throughout the booking process.
Payment requirements will be communicated clearly during the booking process.
Depending on the booking arrangement, payments may be processed by Nest Holidays Ceylon or the relevant supplier.
All prices will be communicated before confirmation.
If your travel plans change, please contact us as soon as possible. We will always do our best to assist with amendment requests, subject to supplier availability and any applicable charges. Refund eligibility may vary depending on the individual hotels, transport providers and suppliers involved in your booking. Any applicable conditions will always be communicated before your booking is confirmed. Cancellation requests should be submitted in writing.
Travel arrangements can occasionally be affected by circumstances outside anyone’s control, including:
In the unlikely event that changes occur, we will work closely with our partners to explore suitable alternatives and communicate available options as quickly as possible.
We strongly recommend that all customers purchase comprehensive travel insurance before travelling. Customers are encouraged to review passport validity, visa requirements, vaccination guidance and any other entry requirements before departure. If you have any questions, we will always be happy to guide you towards the relevant information.
Customer satisfaction is important to us. If you experience any issues during your booking or travel experience, please contact us as soon as possible so we can work with you and our partners to find a suitable resolution.
These Terms & Conditions are governed by the laws of England and Wales.
If you have any questions regarding these Terms & Conditions, please feel free to get in touch with us.
Nest Holidays Ceylon
Nest Tours Ltd
Email: nestholidaysceylon@gmail.com
Phone: +44 7564 903057 / +44 1623 553540
For general enquiries, please also visit our Contact Us page.
Cookie Policy can be found here: Cookie Policy.